Privacy Policy

1. Introduction

At PlayCredits, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account and provide your email address, name, and password
• Make a purchase and provide payment information (processed securely through third-party payment processors)
• Contact our customer support team
• Participate in surveys or promotional activities
• Browse our website (through cookies and similar technologies)

3. How We Use Your Information

We use the information we collect to:

• Process your transactions and deliver game credits to your accounts
• Communicate with you about your orders, account updates, and customer service
• Send you promotional emails and special offers (you can opt-out at any time)
• Improve our services and develop new features based on user feedback and behavior

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security audits, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our platform (payment processors, hosting providers, customer support tools) - these parties are contractually obligated to protect your information. We may also disclose your information if required by law or to protect our rights and safety.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account settings through your dashboard. If you wish to delete your account entirely, please contact our support team. You also have the right to opt-out of marketing communications and request a copy of your data.

7. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at privacy@playcredits.com or through our contact page. We are committed to addressing your privacy concerns promptly and transparently.