Customer Support
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Live Chat
Get instant help from our support team. Average response time: 2 minutes.
Support Hours
Monday - Friday: 9:00 AM - 9:00 PM
Saturday - Sunday: 10:00 AM - 6:00 PM
Common Issues & Solutions
Credits Not Received
If you haven't received your credits within 30 minutes, first check your game account to ensure you entered the correct information. Then check your email for order confirmation. If the issue persists, contact us with your order number and we'll investigate immediately.
Payment Failed
Payment failures can occur due to insufficient funds, incorrect card details, or bank security measures. Verify your payment information is correct and ensure your card is enabled for online transactions. If the problem continues, try a different payment method or contact your bank.
Wrong Account Information
Always double-check your game account ID or username before completing your purchase. Once credits are delivered, they cannot be transferred to a different account. If you realize you made an error immediately after purchase, contact our support team right away for assistance.